1. What information do I need to provide to get started?

You will need photos, the obituary text, order of service, acknowledgements, poems or scriptures, and any preferred colors or themes. If you don't have everything prepared yet, we can guide you through the process.

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2. Can you help write or edit the obituary text?

Yes. We offer writing and light editing services to help families communicate their loved one’s story clearly and beautifully. If you need assistance, just let us know.

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3. What is the typical turnaround time?

We require a minimum of 72 hours from design to delivery.  ​Rush service is 24-48 hours and is an additional charge.  available when needed.  If you only need the program printed we can turn around same day (unless on weekends).  Printing services are not available on the weekend.

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4. Can I request revisions to the design?

Yes. Each order includes revisions to ensure accuracy and satisfaction. We’ll send a proof and you can request edits until your program is correct.

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5. How do I submit photos and text?

You can upload everything using our online form, email it to us, or bring printed materials in person if needed. We accept JPG, PNG, and PDF files.

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6. Will my photos be retouched or enhanced?

Yes. We automatically enhance photos for clarity, brightness, and color. If you need more advanced editing (removing backgrounds, restoring old images), we offer that as an add-on service.

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7. Do you offer rush or same-day service?

Yes, for single-fold and keepsake programs. For booklets or trifolds, turnaround depends on complexity but we do our best to accommodate urgent needs.

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8. Can I bring my own design for printing?

Absolutely. If you already created a design in Canva, Word, or another platform, you can upload the file and we will print it for you.

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9. Do you offer delivery or shipping?

Yes. We offer local pickup, and delivery (fee may apply).  Shipping options are available for those persons outside of the local area (Detroit and Surrounding cities).  Please let us know your timeline so we can accommodate your needs.

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10. Can you create a photo collage or memory pages?

Yes. Photo collage pages, memory spreads, and poem pages can be added to booklets or trifolds. These can include 2 or more pages depending on your needs.

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11. What if I don’t know the order of service yet?

That’s completely okay. We can provide sample formats based on tradition, faith, or service type. We’re here to help guide you.

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12. How do I approve the final obituary before printing?

You will receive a digital proof via email. After you review it, simply reply with “Approved” or list any changes. We print only after final approval.

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13. Do you offer additional memorial items?

Yes. We offer posters, backdrops, bookmarks, thank-you cards, and more. These items can be added to your obituary order.

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14. How many copies should I order?

Most families order between 50–150 programs, depending on expected attendance. If you’re unsure, we can help estimate based on your service type and budget.

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15. Can multiple family members review the proof?

Yes. We can send the proof to multiple email addresses upon request, or you can forward it to your family before approving.